PLEASE READ CAREFULLY!
Once order is placed, if you decide to cancel a 20% fee will be charged to cover processing charges.
Goodwin Performance ships daily with UPS (United Parcel Service). This is the best method for United States customers. Please keep in mind UPS does not ship to post office boxes. We ship ground, 3 day select, 2nd day air, and next day air. Please look closely at the map below before choosing your shipping method.
Cutoff for same day shipping is 12pm for online orders, or 1pm for phone orders
While we try our hardest, orders are not guaranteed to leave same day or next day. If you need something urgent we ask you to follow up with en e-mail or phone call after placing an online order. If you order express shipping we will put a priority to get your shipment out as soon as possible. If the express shipment cannot leave and be delivered on the correct date you will be notified by phone or e-mail.
We also ship with USPS (United States Postal Service). This is the cheapest, and easiest way to ship for most international customers. Please keep in mind USPS does not have any insurance for packages. Shipping this way would be at your own risk, Goodwin Performance does not cover lost or damages packages shipped this way.
For a standard shipping method we recommend USPS (United States Postal Service). This service charges less brokerage and is much easier to move through customs. This service will deliver to a post office box. Please keep in mind USPS does not insure packages. If your package is lost or damaged, then you, the customer is responsible for replacement.
If you need it fast we recommend UPS Worldwide Expedited or UPS Worldwide Express Saver. The price you pay for these UPS services has brokerage fee’s wrapped into it. However this does NOT include customs fees that your country may apply. Goodwin Performance has no connection with customs fee’s or brokerage fee’s. These two things are simply out of our control. Goodwin Performance does not lower values for orders.
Standard shipping is UPS ground to all 50 states; however, items may be shipped by a variety of carriers. Email us at firstname.lastname@example.org with any special shipping requests and/or requirements.
Shipping charges will be assessed when the order is placed.
Goodwin Performance will carefully inspect each order shipped for accuracy of content and evidence of physical damage or defects prior to shipping. Goodwin Performance must be notified by the Purchaser within seventy-two (72) hours of the receipt by the Purchaser and/or Assignee of any discrepancies in the content found for any missing, damaged or defective Product. The Purchaser and/or Assignee must report all damages related to shipping to the freight carrier. Goodwin Performance directs the Purchaser and/or Assignee to inspect all shipped Products completely while the driver is present and have the driver note any damages. DO NOT return any damaged Products to Goodwin Performance . All damages related to the shipping process are the responsibility of the freight carrier, not Goodwin Performance . Denied claims related to shipping are not the responsibility of Goodwin Performance .
ACCEPTANCE BY PURCHASER AND/OR ASSIGNEE OF PRODUCTS SHIPPED SHALL
CONSTITUTE PURCHASER’S FULL ACCEPTANCE OF THESE TERMS AND CONDITIONS.
Our shipping warehouse is located in Zion, Illinois. (Northeast Illinois). Below is a map showing UPS ground estimated delivery times. Goodwin Performance cannot guarantee these shipping times.